Description

The Integrity & Support Operations (ISO) team at Meta plays a crucial role in supporting Meta's top-spending advertisers by delivering scalable services and operations. Our team blends deep product expertise with proficient operational and analytical skills to develop solutions that cater to the needs of millions of advertisers across a broad portfolio of complex products. Within the ISO organization, the Technical Solutions Consultant team specializes in supporting our monetization products. We are a group of problem solvers dedicated to optimizing the utilization of our products by businesses. Our motivation is rooted in our proven commitment to technology and our commitment to driving impact for our advertisers.As a Technical Solutions Consultant, you will serve as the primary technical liaison for both our clients and internal stakeholders. Your mission will be to acquire in-depth knowledge of our advertising solutions, advise clients on best practices, and swiftly address any technical challenges that arise. Additionally, you will contribute to the development of tools, the automation of services and operations, and the facilitation of internal and external education on Meta's marketing solutions.

Technical Solutions Consultant Responsibilities:

• Develop a comprehensive understanding of Meta's monetization products, encompassing signals, measurement, and ads delivery, and offer advisory support to clients and partners regarding best practices
• Resolve technical issues stemming from our clients' usage of Meta's advertising solutions
• Work closely with cross-functional Product and Engineering teams in the go-to-market (GTM) process of launching new products and supporting existing ones
• Discover opportunities for enhancing and streamlining workflows through optimization and automation across entire support funnel

Minimum Qualifications:

• BA/BS in Computer Science, Engineering, Digital Marketing, or related degree
• 3+ years of experience in the digital advertising or technology industries, along with a comprehensive understanding of the advertising technology landscape
• Proficient in troubleshooting advertising technologies, including but not limited to pixels, ad servers, auctions, and delivery systems
• Experience working with web technologies such as: APIs, HTML, CSS, JavaScript and HTTP
• Proficiency in SQL
• Experience in client-facing roles, effectively communicating technical concepts and solutions to non-technical individuals or groups

Preferred Qualifications:

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Prior experience with technical troubleshooting in AdTech preferred
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

$78,998/year to $115,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.