Description

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Responsibilities

• Drive end-to-end observability and performance reliability for Kubernetes and Red Hat OpenShift platforms
• Develop, debug, and execute performance test scripts using tools such as k6, LoadRunner, or JMeter across web applications, Oracle forms, APIs, and TELNET-based systems
• Identify performance bottlenecks, troubleshoot complex issues, and lead optimization efforts across distributed systems
• Build and maintain custom dashboards and alerts in Grafana and Splunk to support ongoing monitoring and reliability efforts
• Analyze performance test results and produce clear, actionable performance and reliability insights and reports for technical and non-technical audiences
• Collaborate across teams within CI/CD pipeline workflows using GitHub

Qualifications

• Bachelor of Science degree or equivalent experience in Computer Science, Management Information Systems, Information Technology, or a related field
• 4-8 years of IT experience with a strong focus on Site Reliability Engineering (SRE), Performance Engineering, Observability, and DevOps practices
• Strong hands-on experience with Kubernetes and Red Hat OpenShift platforms, including ingress, Istio service mesh, and full-stack telemetry across metrics, logs, traces, and events
• In-depth hands-on experience with at least one APM tool such as Grafana Application Observability, Dynatrace, AppDynamics, Datadog, New Relic, or similar
• Hands-on experience with at least one performance testing tool (e.g., k6, LoadRunner, JMeter, or similar)
• Solid experience building, configuring, and maintaining custom dashboards and alerts using Grafana and Splunk; Prometheus experience a plus
• Experience working with GitHub and CI/CD pipelines
• Experience with one or more programming languages including JavaScript, Python, C, and Java
• Preferred experience with SQL and NoSQL databases (Oracle, SQL Server, PostgreSQL, MongoDB) and data analysis tools such as Toad or SQL Developer
• Excellent verbal and written communication skills with the ability to clearly articulate complex technical concepts to diverse audiences
• Demonstrates emotional resilience, servant leadership, self-awareness, humility, and a strong commitment to continuous learning

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $81,400.00 to $102,000.00 annually Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email [email protected].