Description

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all.

What is the Internal WWT IT Team, and why join?

The Internal WWT IT team is the backbone of our company's technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company's technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.

By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.

Job Summary

We are seeking a Platform Engineer to help build and operate the infrastructure, reliability, and operability of our product platform. This role balances infrastructure engineering with hands-on development-you will help run containerized services on Kubernetes, contribute to an in-house Go control-plane service, work with data infrastructure, support observability, and write automation and tooling that keeps the platform healthy.

You will work across the platform-from container build and deployment through data services, monitoring, and incident response-contributing to a system maintained by the wider team and partnering with application developers to ship and run workloads reliably in production.

Key Responsibilities

Platform & Deployment Engineering

• Help deploy and operate containerized services on Kubernetes / OpenShift, packaged and released via Helm
• Contribute to an in-house Go control-plane service that reconciles Kubernetes resources to provision and manage isolated per-user
• environments - make changes to reconcile logic and add features within established patterns
• Manage multi-environment configuration and promote changes safely across environments
• Apply security and least-privilege practices to deployments

Data Infrastructure

• Work with PostgreSQL as a primary data store-queries, migrations, and routine operations
• Help manage deployment-time secrets across environments

Observability & Reliability

• Build and maintain monitoring, dashboards, and alerting with Grafana and related tooling
• Instrument services for health, performance, and usage insight
• Participate in incident response and on-call; investigate issues and drive fixes

Development & Developer Enablement

• Write and maintain automation, tooling, and service code that supports the platform
• Provide reliable local and staging environments for application developers
• Improve deployment safety, rollback, and release confidence ahead of launches
• Partner with application teams to ship features into production

AI‑Assisted & Agentic Engineering

• This role requires comfort working alongside AI‑powered tools while maintaining strong engineering judgment, validation, and accountability for outcomes.
• Engineers will contribute to the adoption and continuous improvement of AI‑enabled workflows by providing feedback, identifying opportunities for automation, and safely incorporating AI assistance into repeatable operational patterns.
• This includes leveraging approved AI tools and agents to assist with platform operations, troubleshooting, automation, documentation, and workflow efficiency under established governance and best practices.
• Engineers on the INFOPS IT Architecture team are expected to actively use and support AI‑assisted and agentic engineering workflows as part of their day‑to‑day work.

Qualifications

• 4-6 years of professional infrastructure, platform, DevOps, or SRE experience
• Hands-on Kubernetes experience; experience with OpenShift a plus
• Working competency in Go, with the ability to make changes to an existing service
• Experience with Helm for packaging and deployment
• Experience working with PostgreSQL (queries, migrations, basic operations)
• Experience with Grafana or comparable monitoring/observability tooling (e.g., Prometheus)
• Solid software development experience-comfortable writing and maintaining automation, tooling, and service code
• Exposure to infrastructure-as-code practices
• Applicants must be authorized to work in the United States. We are unable to provide sponsorship for this position.

Preferred Qualifications

• Familiarity with the Kubernetes operator/controller pattern (CRDs, reconciliation)
• Production PostgreSQL operations experience (backups, tuning, scaling)
• Experience supporting product launches or scaling for external customers
• Strong instincts for making complex or automated system behavior observable and trustworthy in production

What Success Looks Like

• Becomes a reliable contributor across the platform, taking features and fixes from change through deploy
• Helps keep the platform reliable and observable as it grows
• Delivers consistent, well-tested changes across environments
• Supports launch readiness, reliability, and adoption success

Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $90,00 to $112,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits : Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email [email protected] .

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