Description

Human Resources Business Partner
Senior Associate Lead - HR

Des Moines, IA

In this role, you will drive and execute a unit-specific HR delivery and performance management framework and related HR initiatives, while ensuring effective and consistent communication across delivery centers in alignment with overall business objectives. You will play a key role in enhancing employee engagement, strengthening feedback mechanisms, and fostering a high-performance culture-while operating within Infosys' established guidelines, policies, and norms. Additionally, you will lead People Analytics for the Americas region, leveraging data-driven insights to inform talent and organizational decisions.

Responsibilities -

• End-to-End HR Lifecycle Management
  Oversee core HR processes including onboarding, employee engagement, grievance management, and attrition mitigation.
• Business Partnership
  Collaborate closely with business units on key initiatives, providing HR perspectives to enable effective decision-making and execution.
• Performance & Culture Enablement
  Partner with business leaders to cultivate a performance-driven culture by designing and executing unit-level communication and incentive plans, and driving the performance management process.
• Employee Support & Conflict Resolution
  Act as the first point of contact for employees, addressing queries related to policies, processes, and interpersonal concerns.
• Performance Management
  Facilitate the performance review cycle, guiding both managers and employees to ensure fairness, consistency, and transparency.
• Talent Management
  Support talent review processes, including identification of high-potential talent and development of targeted action plans.
• Employee Relations
  Provide guidance on the interpretation and application of company policies in alignment with business goals and compliance requirements.
• HR Analytics & Insights
  Analyze organizational data to identify trends, derive insights, and support initiatives such as employee engagement surveys.

Qualifications

Basic

• High School diploma or GED equivalent
• At least 6 years of relevant HR experience

Preferred

• 4-6 years of experience as an HR Business Partner or in a strategic HR role, advising leaders in complex, dynamic environments
• Strong understanding of employment laws
• Ability to manage multiple priorities effectively in a fast-paced environment
• Collaborative and influencing style, with the ability to partner across functions
• Excellent communication skills, with the ability to convey complex information clearly (written and verbal)
• Strong analytical, listening, and problem-solving capabilities
• High attention to detail and proactive approach to solutioning
• Professional certification (SPHR/PHR or SHRM-CP/SCP) preferred

About US
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.