Description

Under the administrative direction of the Deputy District Director of Administration (DDDA), the District Performance Manager, a Supervisor I, provides detailed advice and technical guidance to managers and supervisors regarding complex and sensitive performance and disciplinary issues, policy implementation, and employee progressive discipline. Establishes internal policies and procedures and implements same to ensure activities are performed consistent with departmental program goals. The District Performance Manager assists with and performs investigations involving ethics and other claims/complaints; ensures timeliness of investigations and delivery; ensures that the highest legal and ethical standards are met; and may represent the District as settlement authority in administrative law hearings. As a working supervisor, the District Performance Manager performs the more difficult and sensitive performance related work.

PARF# 11-26-0285 / JC-521711

Eligibility for hire may be determined by your score on the SUPERVISOR I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.

https://forms.office.com/g/RyK102ty4G

https://youtu.be/oC9wIp8QalI

Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

You will find additional information about the job in the Duty Statement.

Working Conditions

Position located at 4050 Taylor St, San Diego, CA 92110, San Diego County.

Multiple positions may be filled from this recruitment.

When at their base of operations, works in a climate-controlled office under artificial lighting; however, due to unexpected heating and air conditioning problems, building temperatures may fluctuate. May be required to travel to field office locations and worksites throughout the district to conduct meetings, consultations, training, and/or investigative questioning. Occasional night work, and overnight travel may be required.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• SUPERVISOR I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-521711

Position #(s):

911-007-4800-918

Working Title:

District Performance Manager

Classification:

SUPERVISOR I
$7,172.00 - $8,910.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

San Diego County

Telework:

In Office

Job Type:

Permanent, Full Time

Department Information

Caltrans Mission: Improving lives and communities through transportation.

Caltrans Vision: A thriving and connected California.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.

Department Website: www.dot.ca.gov

Director's EEO Policy: https://dot.ca.gov/programs/equal-employment-opportunity

Director's EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity_

Special Requirements

• Possession of a valid driver's license is required when operating state owned or leased vehicles.

The Statement of Qualifications (SOQ) serves asdocumentation of each applicant's ability to present information clearly andconcisely in writing. Please follow the instructions below; failure to includeand complete the SOQ as instructed may result in the SOQ not being consideredand in disqualification from the interview. Each question must be numbered andaddressed in the same order as the questions below. The SOQ must be typed, nomore than two pages in length, and 12-point Arial font.

1. Summarize your experience with progressive discipline and provide examples of actions you have administered or overseen.

1. Describe your qualifications for serving as a manager, including your experience leading staff, overseeing operations, making decisions, and ensuring compliance with organizational policies. Please provide specific examples that demonstrate your leadership skills, judgment, and ability to guide a team effectively.

1. Offer examples that highlight your ability to communicate clearly and effectively in both verbal and written formats.

1. Please describe instances in which you have interpreted and applied organizational manuals, policies, procedures, training materials, or established practices. Highlight your role and the outcomes of these efforts.

1. Describe how you handle challenging customer interactions, including the strategies you use to maintain effective communication and defuse tense situations.

1. Explain how you manage competing priorities in a fast-moving work setting, including how you organize tasks and maintain balance when handling multiple responsibilities.

Possessionof Minimum Qualifications will be verified prior to interview and/orappointment. If you are basing your eligibility on education, you mustinclude your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted andmay be required upon appointment. Applicants with foreign transcripts/degreesmust provide a transcript/degree U.S. equivalency report evaluation thatindicates the number of units and degree to which the foreign coursework isequivalent. Please visit either of the following two websites for a listof evaluation agencies: https://www.naces.org/members or https://aice-eval.org. Please redact birthdates and social securitynumbers.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/26/2026
Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation

California Department of Transportation

Attn: Caltrans DHR Contact - JC-521711

1750 E. 4th Street, 1st Floor

Santa Ana, CA 92705

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Transportation

California Department of Transportation

Caltrans DHR Contact - JC-521711

1750 E. 4th Street, 1st Floor

Santa Ana, CA 92705

Closed on weekends and State holidays.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Deshani Masachchi
(619) 629-4284
[email protected]

Hiring Unit Contact:
Alexandra Mercado
(619) 987-0524
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Caltrans EEO Office
(844) 368-3367
[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Important Application Instructions:

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-521711), PARF# 11-26-0285 and title of the position (Supervisor I) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.