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World Wide Technology Holding, LLC
India
(on-site)
Posted
10 hours ago
World Wide Technology Holding, LLC
India
(on-site)
Job Type
Full-Time
Job Function
Other
Director - Delivery Operations
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Director - Delivery Operations
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
About World Wide TechnologyWorld Wide Technology helps organizations turn ambition into real-world outcomes. Founded in 1990 and headquartered in St. Louis, Missouri, WWT brings together strategy, deep technical expertise, and world-class technology partnerships to help public and private sector clients design, build, and scale solutions across AI, cybersecurity, cloud, and infrastructure.
Our Advanced Technology Center gives clients a place to test and prove ideas before deploying them at scale through our global integration and distribution network. With more than 12,000 team members across 55-plus locations, we've been named to Fortune's 100 Best Companies to Work For every year for over a decade, including a top-ten ranking in 2026.
WWT has grown in India over the last few years to 300+ employees, increasing its footprints in major cities including Mumbai, Bengaluru, Hyderabad, Gurgoan & Pune. WWT India is ranked 3rd by Great Place to Work® for 2026 in mid-sized category and in Top 25 by India's Best Workplaces for Culture of Innovation 2025
The opportunity
Director will lead our India delivery organization, the team responsible for sourcing, recruiting, and placing technology talent for our clients. Build the team. Own the results. Help us make a new world happen from one of our fastest-growing hubs in India.
What you'll do
- Own full P&L responsibility for the India delivery center, including budget planning, cost management, and headcount strategy.
- Build and scale a multi-layered recruiting organization: associate directors, delivery managers, team leads, recruiters, and sourcers.
- Align staffing capacity with client demand, in partnership with global leadership.
- Own client relationships, including business reviews and delivery escalations.
- Improve the recruiting lifecycle end to end, from sourcing through onboarding.
- Develop and mentor delivery managers and team leads as the organization grows.
- Lead site-wide functions: recruitment operations, quality assurance, learning and development, and HR partnership for delivery staff.
- Build clear performance rhythms and reporting across the organization.
- Partner with Talent Acquisition and HR to hire and retain top recruiting talent.
What you'll bring
- 10+ years in IT staffing, RPO, or technical recruiting delivery, including five-plus years in a senior leadership role owning a P&L.
- A track record of building and scaling large recruiting organizations in high-growth environments.
- Experience managing client relationships at the executive level, including business reviews and escalations.
- A strong grasp of recruiting funnel metrics and the levers that improve throughput and quality.
- Hands-on experience with applicant tracking systems, such as Bullhorn, and recruiting operations tools.
- A bachelor's degree in business, human resources, or a related field, or equivalent experience.
- Strong communication, negotiation, and stakeholder management skills.
- Comfort operating in a fast-paced, high-growth environment with evolving priorities.
Benefits
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, PF Plan with Company Matching, NPS (National Pension Scheme), Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Day of Caring for social responsibility, Bereavement
Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
Job ID: 85145244
Please refer to the company's website or job descriptions to learn more about them.
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