Description

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)-a
collaborative ecosystem featuring state-of-the-art hardware and software-WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture-grounded in core values and leadership philosophies-has been recognized by Fortune® and Great Place to Work
for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

The Solutions Consulting & Engineering is an organization that is customer focused and solutions Led. We deliver end-to-end and emerging solutions to drive customer value, satisfaction, increase profitability, and growth. Our success is enabled by our world-class management consulting, delivery excellence, and engineering brilliance. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer's problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our customers' most complex challenges.

What will you be doing?

The Associate Delivery Operations Analyst supports the delivery teams by assisting in the coordination and monitoring of project staffing and delivery operations. This role plays a key part in identifying potential risks, supporting communication with customers and internal teams, and ensuring alignment with delivery best practices. Reporting to Practice Manager, the Associate Operations Analyst is an entry-level role ideal for individuals looking to grow within a fast-paced, customer-focused delivery organization.

Responsabilities:

• Assist in tracking and documenting project risks and delivery issues under the guidance of senior analysts.
• Support project initiation activities for assigned projects, including financial validation and document migration.
• Collaborate with project managers and delivery teams to ensure alignment on project scope and objectives.
• Provide timely updates on project staffing status to internal stakeholders.
• Participate in internal and customer-facing meetings and follow up on assigned action items.
• Aid in documenting risks, assumptions, and proposed mitigations for delivery challenges.
• Support basic SmartSheets data entry and reporting tasks.
• Assist in maintaining compliance with WWT's Delivery Methodology and operational processes.
• Engage with internal teams across different time zones to support cross-regional collaboration.
• Contribute ideas for improving operational workflows and delivery performance and familiar with leveraging AI to support some of these enhancements.
• Develop financial and project reporting for various leadership stakeholders.
• Learn and understand documentation requirements across small-scale projects.

Qualifications:

• 1-2 years of Project Coordination/Project Management experience required
• Exposure to technology projects and project management
• Bachelor's degree in business, IT, or related field or equivalent experience
• Advanced Skills in MS Office applications including Excel, Word, and Outlook
• MS Project experience is a plus
• Basic understanding of financial processes; ability to understand, analyze and create financial reports
• Oracle, Tableau, Salesforce, Clarity PPM & Power BI understanding preferred
• Understanding of project management industry standard framework and the development life cycle
• Ability to work independently and aggressively track project timelines
• Excellent documentation skills and attention to detail
• Ability to effectively communicate well with customers and co-workers (written, verbal, and presentation)

Want to learn more about Infrastructure Services? Check us out on our platform: WWT Infrastructure Services

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best.

We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program.
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
• Additional Perks: Employee Assistance Program, Employee Discount Program and more!

Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for allIf you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know.

The recruiter will work with you to understand you needs and help ensure an accessible experience throughout the interview process.

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