Description

Infosys is seeking an Associate Manager of Client Services. The Associate Manager-Client Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (Manager-Client Services/Senior Manager-Client Services) to build an account plan and is responsible for client management based on the account plan. Usually, the AMCS handles a single account or part of a large account, with an indicative annual book of business of up to $10 million.

Role Description:

• Client relationship management and business development: manage client relationships, build a portfolio up to $10M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close .
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client.
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

About Infosys Manufacturing:
Infosys partners with industrial manufacturers to create an integrated manufacturing ecosystem that reinforces core strengths. We help manufacturing enterprises adopt advanced tools to navigate the complexities of IT-OT (Operational Technology) integration as well as innovation at a product, process and business level.
To learn more about Infosys and see our ideas in action please visit us at www.infosys.com

Required Qualifications:

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experience.
• Significant business development and project management experience.
• Experience in sales, account management, and P/L management.
• Experience in the Manufacturing (Aerospace & Defense) industry/vertical is a plus.
• Track record of interacting and building relationships with CXO level client contacts.
• Hands-on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication and presentation skills.
• Wide variety of IT and business consulting engagement experience.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:

• Knowledge of industry specific go-to-market solutions.
• MS in Business, Computer Science, Engineering, or Information Technology.
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship.

The Compensation Range for this Role is between $100,000 to $187,000 p.a.