Description

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Position Summary

The Associate Client Manager supports client growth and account execution by partnering closely with Client Managers, internal high-performance teams, customer and strategic OEM partners. This role blends account support, relationship development, program coordination, sales analytics, and consultative solution positioning to help drive customer outcomes and sales effectiveness.

The ideal candidate is early in a sales career but already demonstrates strong business acumen, curiosity, organization, communication skills, and the ability to translate customer needs and data insights into meaningful action.

Responsibilities

• Partner closely with a Client Manager to support one or more strategic accounts or market areas, learning account strategy, customer engagement, and solution positioning through direct mentorship and hands-on execution.
• Assist in managing complex customer relationships by coordinating with internal high-performance teams, technical resources, partners, and business units to help advance sales priorities and customer objectives.
• Develop relationships with partner and OEM technical specialists and business unit stakeholders to strengthen account alignment and improve solution collaboration.
• Act in a consultative manner in internal and external engagements, demonstrating professionalism, responsiveness, and a customer-first mindset.
• Help identify customer needs, business challenges, and growth opportunities, and support the recommendation and positioning of technical solutions that align to customer priorities.
• Contribute to account planning activities, opportunity tracking, partner coordination, and follow-up actions across the sales cycle.
• Analyze sales, account, and pipeline data to identify trends, opportunities, risks, and areas for improvement.
• Create recurring and ad hoc sales, performance, and account reports that provide visibility into progress, priorities, and business outcomes.
• Conduct competitive analysis and market research to support strategic planning and improve account positioning.
• Collaborate with sales, marketing, and technical teams to interpret findings, support strategy execution, and improve overall sales effectiveness.
• Participate in sales strategy and account review meetings, contributing data-driven insights, action items, and program coordination support.
• Leverage senior team members and best practices to accelerate learning, increase effectiveness, and build a strong foundation for future growth within WWT.

Qualifications

• 2 to 4 years of sales, inside sales, account support, business development, sales operations, sales analyst, or related experience in a relevant technology or services environment.
• Strong passion for learning, professional growth, and developing consultative sales and account management skills.
• Ability to build new relationships with customers, partners, and internal stakeholders while maintaining strong professionalism and follow-through.
• Demonstrated ability to recommend, position, or support technical solutions that address customer business challenges.
• Strong analytical skills with experience in sales data analysis, reporting, forecasting support, competitive analysis, or strategic planning.
• Excellent communication, presentation, and organizational skills, with the ability to manage multiple priorities and work effectively across a matrixed team environment.
• Familiarity with account planning, calling across multiple levels of a customer organization, and supporting partner relationship management.
• Proficiency in Microsoft Office, especially Excel and PowerPoint, AI tools including Claude, and familiarity with CRM and pipeline reporting tools.
• Experience selling into or supporting MSO customers preferred.
• Bachelor's degree or equivalent industry experience preferred.
• Ability to work with moderate independence, exercise sound judgment, and take initiative on new assignments while staying aligned to team goals.
• Ability to travel as needed to support customer, team, or business objectives.

Success Profile

The strongest candidates for this role combine curiosity, coachability, analytical thinking, and strong interpersonal instincts. They are comfortable supporting both relationship-driven account work and data-driven sales execution, and they thrive in a collaborative, high-performance team environment.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $60,000-75,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email [email protected].

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