Description

Meta's Small and Medium Business Group contributes to Meta's mission by connecting every business in the world with their customers through solutions like Facebook and Instagram Pages and Advertising. We succeed when we help our customers grow their business. People joining our team will have an opportunity to build client and agency relationships. Account Managers will leverage customer insights to help clients build their business using Meta to drive success. The ideal candidate will have some experience in account management or advertising. The role of the account manager will be to establish, own and manage an expanding portfolio of direct customers, focusing on driving revenue via account planning, product adoption, education and customer satisfaction. Success in this position requires consultative sales skills, a focus on customer service, and the ability to prioritize competing tasks based on impact and deadlines in a data-driven, collaborative environment.

Account Manager, Nordics Responsibilities:

• Manage a portfolio of clients, with a focus on driving revenue and year-on-year growth
• Drive product and best-practice adoption across the portfolio
• Build mutually beneficial relationships with advertisers to grow their spend and product adoption
• Identify growth opportunities and trends across the portfolio
• Effectively manage priorities and time in order to meet deadlines and administrative tasks

Minimum Qualifications:

• 1-4 years of previous experience in customer sales or success management, account management, or consulting
• Customer management experience
• Critical thinking, analytical skills with an entrepreneurial and proactive mind-set
• Experience how to effectively prioritise tasks and manage time, even under high-pressure situations
• Capacity to articulate complex data stories, in simple language to customers via day-to-day communications and regular presentation
• Aptitude team working skills, openess to adapt to a fast-paced, international work environment with a passion for making an impact
• Capacity to effectively prioritize tasks and manage time, even under high pressure situations
• Fluency in English and a Nordic language, as the role requires direct communication with clients in Nordic markets
• Market knowledge and work experience in the Nordics Markets

Preferred Qualifications:

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.