Description

The Division of Business Operations (DBO), Building Operations Center (BOC) is looking for a highly motivated individual to fill a vacant Office Technician (OT) Typing position. This position will be located at 1120 N Street in Sacramento and will have Building Operations and Customer Service responsibilities. This is a Full Time Permanent position.

Under the general direction of Supervisor I, the incumbent is responsible for coordinating various facility related projects and performing building management tasks. As a member of the Business Operation Center (BOC), the incumbent evaluates customers facility needs, inspects areas of concern, identifies, and analyzes options and presents to management. The incumbent will establish and maintains cooperative working relationships with facilities and divisional staff while working on all assignments; coordinate procurement of supplies and services; is responsible for processing building tenant requests and Department of General Services (DGS) MAXIMO requests; and utilize this system to coordinate the completion of service requests with Facility Contacts, DGS, and contractors. Responsible for tracking and monitoring the progress of the requests and ensuring that they are addressed in a timely manner while providing follow-up to customers as needed. The incumbent must be able to reason logically and provide high level customer service day-to-day. Exceptional communication is required, and strong organizational skills are a must. This position is responsible for performing varied facility duties for Caltrans' Division of Business Operations (DBO), and great attention to detail is required to ensure the integrity of documents and transactions.

Eligibility for hire may be determined by your score on the Office Technician (Typing) exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job.

https://forms.office.com/g/RyK102ty4G

https://youtu.be/oC9wIp8QalI

Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions.

PARF# 22-27-0001/ JC-523823

You will find additional information about the job in the Duty Statement.

Working Conditions

Position located at 1120 N Street, Sacramento, CA 95814.

Multiple positions may be filled from this recruitment.


This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans's evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee's designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

The incumbent may work in a climate-controlled office setting with artificial lighting. The incumbent may occasionally take transportation (car, light rail, bike, walk, or other mode of locomotion) to other facilities for meetings. May be required to telework as needed.

Possession of a valid driver's license is required when operating a State owned or leased vehicle.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• OFFICE TECHNICIAN (TYPING)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-523823

Position #(s):

702-023-1139-XXX

Working Title:

Office Technician (Typing)

Classification:

OFFICE TECHNICIAN (TYPING)
$3,829.00 - $4,794.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

Caltrans Mission: Improving lives and communities through transportation.

Caltrans Vision: A thriving and connected California.

The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success.

Department Website: www.dot.ca.gov

Director's EEO Policy: https://dot.ca.gov/programs/equal-employment-opportunity

Director's EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

The Statement of Qualifications (SOQ) serves asdocumentation of each applicant's ability to present information clearly and conciselyin writing. Please follow the instructions below; failure to include andcomplete the SOQ as instructed may result in the SOQ not being considered andin disqualification from the interview. Each question must be numbered andaddressed in the same order as the questions below. The SOQ must be typed, nomore than one page in length, and 12-point Arial font.

1. What do you do if a visitor arrives with a complex request you cannot answer?

2. How do you ensure accuracy when working on multiple assignments with urgent deadlines?

Possessionof Minimum Qualifications will be verified prior to interview and/orappointment. If you are basing your eligibility on education, you mustinclude your unofficial transcript(s)/diploma for verification.Unofficial, original, or official sealed transcripts will be accepted andmay be required upon appointment. Applicants with foreigntranscripts/degrees must provide a transcript/degree U.S. equivalency reportevaluation that indicates the number of units and degree to which the foreign courseworkis equivalent. Here is a list of evaluation agencies:https://www.naces.org/members or https://aice-eval.org. Please redact birthdates and social securitynumbers.

The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate, confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

The One-Stop Career Centers may offer free typing tests. For a location near you, visit American Job Center Finder | CareerOneStop. Acceptable typing certificate guidelines may be found here: CalCareers Typing Requirements.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/17/2026
Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Transportation

N/A

Attn: Caltrans DHR Contact

Certification Services MS-90

P O Box 168036

Sacramento, CA 95816-8036

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Transportation

Drop-Off Address

Caltrans DHR Contact

Classification and Hiring Unit - ECOS

1727 30th Street, MS 90

Sacramento, CA 95816

Closed on weekends and State holidays.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The ideal candidate is detail focused, enjoys a team environment, and can occasionally work in a telework environment with a high degree of initiative and independence.

Benefits

Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
Karlee Wootan
(279) 234-2438
[email protected]

Hiring Unit Contact:
Michael James
(916) 858-9643
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Caltrans EEO Office
(844) 368-3367
[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Important Application Instructions

The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC523823), PARF #22-27-0001 and title of the position (Office Technician (Typing)) must be included on the STD. 678 form.

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.