Description

Application Support Specialist - Treasury & Payments Systems (L2)

Role Summary

We are looking for a professional with strong expertise in Treasury, Cash & Liquidity Management systems and international payment standards to provide Level 2 (L2) support for critical applications. The ideal candidate will have in-depth knowledge of global payment systems and financial messaging formats, ensuring operational continuity and efficient incident resolution.

Key Responsibilities

• Provide L2 support for Treasury, Cash & Liquidity Management applications.
• Diagnose and resolve incidents related to international payment systems.
• Collaborate with internal teams and vendors to ensure platform stability and availability.
• Analyze and manage issues related to payment and statement formats (MT940, MT942, MT101, PAIN).
• Document solutions and contribute to continuous process improvement.
• Ensure compliance with standards such as SWIFT, EBICS, and SEPA.

Requirements

• Technical Knowledge:
  • Experience with Treasury, Cash & Liquidity Management systems.
  • Understanding of international payment systems and standards (SWIFT, EBICS, SEPA).
  • Familiarity with payment and statement formats: MT940, MT942, MT101, PAIN.
• Skills:
  • Strong analytical and problem-solving abilities.
  • Effective communication with technical and business teams.
• Nice to Have:
  • Previous experience in L2 support within financial environments.
  • Knowledge of monitoring and ticketing tools.

Core Competencies

• Attention to detail and accuracy.
• Ability to work collaboratively in global environments.
• Capability to handle critical situations under pressure.